Deleting your data and keeping your account

Effective 6 November 2026

You can delete what you have said to Neyara and keep using the same account. This page explains how, and exactly what goes. If you want the whole account gone, see deleting your account.

In the app, straight away

Your conversation: go to Settings, tap Clear conversation and confirm. Every message, yours and Neyara's, is deleted from our servers at once. That includes the text of your voice calls and any read aloud audio saved for those messages. You stay signed in and can start again whenever you like.
A memory: open your memories and remove the one you no longer want Neyara to remember. You can also edit it.
Your name: change or remove it under What Neyara calls you in Settings.

Call audio and voice typing clips are never stored, so there is nothing of those to delete.

By email, for anything else

If you want more removed, or you cannot open the app, write to us:

To abhayarya2002@gmail.com

Subject Delete my Neyara data

Include the phone number you signed in with, in full with the country code, or the email address you signed in with, and which of the items below you want deleted.

You can ask us to delete any of these and keep the account:

Your conversation: every message and call transcript.
Your memories: all of them at once.
Your reflections and deep sessions.
Replies you reported: when you report a reply, we keep a copy of it so we can look into it, even after the conversation is cleared. We can delete those copies.
Read aloud audio saved for your messages.
Your name: the name Neyara calls you, or the one your Google or Apple sign-in gave us.
Your usage records: when the app was opened, which screen was showing and for how long, and how many minutes or clips you used. These never contain the words of a message. We can delete them, or keep them only as counts no longer linked to you.

Please do not send anything else. We do not need an identity document, a password or a payment detail, and will never ask for one.

We will reply to confirm, and do it within 30 days of getting your request. If the details do not match an account, we will tell you rather than guess.

What stays

The account itself: the phone number or email you sign in with, so you can keep signing in. That is the point of keeping the account.
Your plan and purchases: your subscription, pass, remaining top-ups and the purchase records behind them, so you keep what you paid for.
Our server logs, which never contain message text, until they are deleted on our host's normal schedule.
Backups: deleted data can stay inside an existing automatic backup until that backup expires. Backups are not searched or read.

Questions

Email abhayarya2002@gmail.com. Neyara is run by Qubera Technologies Private Limited, 38 F 1st Ashwini Layout, 2nd Main Rd, Viveknagar, Ejipura, Bengaluru, Karnataka 560047.